WordPress cleanup in Bonn
In Bonn, I work via remote access. Response within 4 hours, cleanup at a fixed price.
WordPress expert from Schleswig
★★★★★ 5,0 on Google
- Response within 4 hours
- Site clean again within 6 hours – otherwise you only pay half
- €280 fixed price plus VAT
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Bonn
Bonn has many clients from the association and organizational sectors. Such websites often work with member areas, newsletters and event registrations, and therefore with personal data on a significant scale. In the event of an infection, the focus shifts from pure technology to documentation: Which records were accessible, during what period, and can data exfiltration be proven or ruled out? That is exactly what my findings report is designed for.
What you can rely on
For orders from Bonn, the same promises apply as everywhere else: fixed price, fixed times and a money-back guarantee. Described in detail under WordPress virus removal and WordPress malware removal.
Member data and reporting obligation
The findings report specifies which data sets were accessible and during what period. You need this information for assessment under Article 33 GDPR.
All-clear from Google and the host
On request, I apply for a new review with Google and provide the host with the proof it requires to restore access.
All access credentials are renewed
At the end, all passwords and security keys are changed. Old access credentials are the most common cause of a recurrence.
Transparent costs
Malware scan
plus VAT · one-time
- Complete inspection of files, database and server configuration
- Analysis of access logs
- Written report with all findings
- Strong IT compliance image
If you commission the cleanup afterwards, the 50 € will be fully credited.
Most frequently chosen
Cleanup
plus VAT · fixed price, scan included
- Everything from the scan
- Complete removal of malicious code
- Restoration of normal operation
- Closing the entry point, changing all access credentials
- Security measures
- Report for the insurance company (+200€)
✓ Money-back guaranteeIf I can't clean the site, you pay nothing.
Ongoing support
per month, plus VAT.
- Updates for core, plugins and themes – checked, not installed blindly
- regular malware check
- Ongoing comparison with newly reported vulnerabilities
- Malware removal included free of charge during the support period
The complete fine print:
- All prices are plus 19 % VAT.
- Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
- Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
- The time starts when I have received all the necessary access credentials – not from your first message.
- I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.
Questions from Bonn
Can you prove whether data actually leaked?
Data exfiltration can often be traced in the access logs, but it can rarely be ruled out with certainty. I write in the findings report what can be substantiated and what remains open, rather than claiming certainty where none exists.
How long do we have to report?
Article 33 GDPR specifies 72 hours from becoming aware. That is why I prepare the findings report as a priority and send it as soon as the facts are clear, rather than waiting until all work is complete.
What do you need from me?
SFTP or SSH access, database access and an administrator account in WordPress. If you are locked out, the first two are sufficient. As the account holder, you can get what you are missing from your host, and I will tell you on the phone what to ask for.
How does remote collaboration work?
You provide me with SFTP or SSH, database access and an administrator account. I work through them and call you as soon as I know what is going on. An in-person appointment is not necessary for the cleanup because the work takes place on the server anyway.
Waiting makes cleanup more complicated
Whether your site is in Bonn, the surrounding area or somewhere else entirely makes no difference to the work. The work is carried out via server access, and that is equally far away from everywhere.
Based in Schleswig, operating nationwide · Also for: WordPress help in Cologne · WordPress help in Düsseldorf · WordPress help in Frankfurt am Main · WordPress emergency assistance
Prefer a quick chat
The longer an infection remains undetected, the greater the damage usually becomes. Attackers create additional access points, manipulated pages may be marked as unsafe by Google, and domains can end up on spam blacklists. Even after the technical cleanup, it can take time for such warnings to disappear. That's why it's worth checking early whether an infection is actually present. In a short phone call, it is usually possible to assess what has happened and which next steps make sense.
- Malware scan with written findings50 €
- Fixed-price cleanup, scan included280 €
- Ongoing support, monthlyfrom 65 €
All prices plus VAT · Response within 4 hours, Monday to Friday from 8 a.m. to 8 p.m.