Malicious code check

Is your WordPress inaccessible? Help in Karlsruhe

Can you no longer access the WordPress dashboard, or does your account suddenly have fewer permissions? I check user accounts, files, the database and existing logs, restore authorized access and clarify the cause.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
Fill out the form

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Karlsruhe

A technical preliminary analysis by your internal IT team can speed up the process. I will incorporate existing findings, timestamps and log excerpts into the investigation and compare them with files, the database and user accounts. I will then reconstruct the possible access path, remove all identified manipulations and document the security measures. The final report contains specific paths, timestamps and the measures carried out.

Have your website checked – 50 €

Services at a glance

Technical cleanup for customers in Karlsruhe is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress viruses and Remove WordPress malware.

Technically traceable findings

Findings, relevant timestamps, the possible access path and the measures carried out are documented so that your IT team can follow them.

Money-back guarantee

If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.

Fixed price for the standard case

Cleaning up a typical standalone WordPress installation costs 280 € net. For multiple installations, large online shops or extensive custom developments, you will receive the price after a brief review and before work begins.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Karlsruhe

We have already found suspicious files ourselves. Can you help us with that?

Yes. Send me the paths, timestamps and any existing copies. Leave the original files unchanged until they have been backed up so that timestamps and other traces are preserved for analysis.

Yes. You will receive a list of the relevant findings, an understandable assessment and the log excerpts required for the findings. We can coordinate technical questions from your IT team directly.

The vulnerability identified during the analysis is closed and affected access credentials are renewed. New security vulnerabilities may arise later. Ongoing support from 65 € net per month includes checked updates, monitoring and cleanup in an emergency.

Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.

Have a WordPress incident checked

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress help in Stuttgart · WordPress help in Mannheim · WordPress help in Frankfurt am Main · WordPress emergency help