Restoration

Restore WordPress Website

After a technical error or attack, it must first be clarified which files, database versions and backups can be used. In the event of a security incident, a backup is checked for possible tampering before being restored.

I secure the existing state, select a suitable restoration source and then check the website's core functions.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
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Report an emergency

I will get back to you within 4 hours.

Possible initial situations

The scope of the restoration depends on the condition of the files, database and available backups.

A Backup Is Available

I check the creation date, completeness and technical condition. If there was a previous compromise, I also check whether the backup had already been affected.

There is no complete backup

The WordPress core and available extensions can be restored from original sources. Custom content is transferred from the available data, insofar as it is intact.

The backup is incomplete

Missing database tables, files or incorrect paths are recorded. I then clarify which components can be supplemented from additional sources.

The website has already been rebuilt

If the previous data or a backup is still available at the host, content can be transferred from it. The available scope is checked before starting.

This is how the restoration works

1

Take inventory

I record existing files, databases and backups with the host or in backup solutions.

2

Secure the initial state

Before making changes, I copy the data that is still available and document the technical condition.

3

Restore the website

The installation is rebuilt from verified components and usable content. In the event of a security incident, any tampering found is removed.

4

Check functions

I check important pages, forms and, where applicable, the ordering process. Open points are documented in the handover.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Frequently asked questions

What can be restored without a backup?

Content and settings can be recovered from an intact database. If the database or custom files have been deleted, the possible scope depends on the hoster's backups and other available sources.

Ask support about the retention period, server-side backups and possible restoration points. I can provide you with the technical details required for this.

If the outage is caused by an infection, restoration is included in the fixed price of €280 net for the cleanup. I charge for restoration without an infection based on the effort involved and will provide the cost estimate before starting.

Check the existing state and restore WordPress

During the free initial consultation, we clarify the symptoms observed, the available access credentials and the sensible next step. If the cause is likely to lie outside WordPress, you will receive an appropriate assessment.

Call now: 0157 57244734
Emergency form

You can reach me Monday to Friday from 8 a.m. to 8 p.m. Related topics: White screen or Error 500 in WordPress · WordPress hacked – what to do now · WordPress no longer loads · WordPress maintenance