Unsere Website wurde seit mehreren Jahren kaum aktualisiert. Was bedeutet das?

Ich prüfe zuerst Abhängigkeiten und verfügbare Versionen. Größere Versionssprünge werden in sinnvollen Schritten umgesetzt und nach jedem Abschnitt getestet. Vor jeder Änderung steht eine vollständige Sicherung bereit.

Müssen wir danach eine laufende Betreuung buchen?

Die laufende Betreuung ist optional. Sie erhalten eine Übersicht der regelmäßigen Aufgaben und können entscheiden, ob Sie diese intern übernehmen oder beauftragen möchten.

Was kostet die Bereinigung?

Die Prüfung kostet 50 € netto und wird bei einer anschließenden Bereinigung vollständig angerechnet. Die Bereinigung einer üblichen WordPress-Einzelinstallation kostet 280 € netto. Bei mehreren Installationen oder besonderer technischer Komplexität nenne ich den Preis nach einer kurzen Sichtung und vor Beginn der Arbeiten. Für Aufträge am Wochenende fällt einmalig eine zusätzliche Pauschale von 100 € an.

Muss die Website während der Bereinigung offline gehen?

In aller Regel bleibt die Website erreichbar. Falls ein Arbeitsschritt eine kurze Unterbrechung erfordert, stimme ich das Wartungsfenster vorher mit Ihnen ab.

Malicious code check

Is your WordPress inaccessible? Help in Wuppertal

Can you no longer access the WordPress dashboard, or does your account suddenly have fewer permissions? I check user accounts, files, the database and existing logs, restore authorized access and clarify the cause.

Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Wuppertal

After malicious code has been removed, the software version must be updated securely. I record the WordPress version, theme, plugins and server environment and check the compatibility of the available updates. A backup is created before any changes are made. Critical functions are then checked to ensure that forms, navigation and custom extensions continue to work. At the end, you receive an overview of the updates carried out and any remaining maintenance tasks.

Services at a glance

The technical cleanup for customers in Wuppertal is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress Virus and Remove WordPress Malware.

Securely update the software version

WordPress, themes and plugins are updated after a backup and compatibility check. Key functions are then tested.

Backup before work begins

Before the first intervention, I back up the files and database in their current state. The backup enables controlled restoration and preserves the initial state for technical documentation.

Response within four hours

Monday to Friday between 8 a.m. and 8 p.m., I will get back to you within four hours. Technical work can begin as soon as all required access details are available.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

All prices are plus 19 % VAT.
For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
The restoration period begins as soon as all required access credentials are available.
I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Wuppertal

Our website has barely been updated for several years. What does that mean?

I first check dependencies and available versions. Larger version jumps are implemented in sensible steps and tested after each stage. A complete backup is available before every change.

Do we have to book ongoing support afterwards?

Ongoing support is optional. You receive an overview of the regular tasks and can decide whether you want to handle them internally or commission them.

What does the cleanup cost?

The check costs 50 € net and is fully credited toward subsequent cleanup. Cleanup of a standard WordPress single installation costs 280 € net. For multiple installations or particular technical complexity, I will quote the price after a brief review and before work begins. Orders placed on weekends incur a one-time additional flat fee of 100 €.

Does the website need to go offline during the cleanup?

As a rule, the website remains accessible. If a step requires a brief interruption, I will coordinate the maintenance window with you in advance.

Have a WordPress incident checked

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Technical support is available nationwide. Further regional pages: WordPress Help in Düsseldorf · WordPress Help in Bochum · WordPress Help in Cologne · WordPress Emergency Help