WordPress hacked in Wuppertal
I support customers in Wuppertal via remote access, with a response in under 4 hours.
WordPress expert from Schleswig
★★★★★ 5,0 on Google
- Response within 4 hours
- Site clean again within 6 hours – otherwise you only pay half
- €280 fixed price plus VAT
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Wuppertal
In Wuppertal, many clients are owner-managed businesses where the website is the owner's responsibility but still rarely gets any attention. A typical case is an installation that was well built years ago and has been running ever since. Such sites are usually unobtrusively built, but have outdated software. When a vulnerability becomes known, they are reliably affected. In such cases, I recommend ongoing support after the cleanup, because otherwise the same situation will repeat in two years.
This applies to every assignment
Orders from Wuppertal are subject to the same commitments as everywhere else: fixed price, fixed times and a money-back guarantee. Described in detail under Remove WordPress virus and Remove WordPress malware.
Long-established business websites
Sites that have been running unchanged for years are usually significantly outdated technically. After the cleanup, the software is fully brought up to date.
Backed up before the first intervention
The files and database are copied in their infected state before anything is changed. This protects content and orders.
Response in under 4 hours
You reach me directly, without a ticket system and without a waiting queue. On weekdays between 8 and 20 Uhr, I usually get back to you much faster.
Transparent costs
Malware scan
plus VAT · one-time
- Complete inspection of files, database and server configuration
- Analysis of access logs
- Written report with all findings
- Strong IT compliance image
If you commission the cleanup afterwards, the 50 € will be fully credited.
Most frequently chosen
Cleanup
plus VAT · fixed price, scan included
- Everything from the scan
- Complete removal of malicious code
- Restoration of normal operation
- Closing the entry point, changing all access credentials
- Security measures
- Report for the insurance company (+200€)
✓ Money-back guaranteeIf I can't clean the site, you pay nothing.
Ongoing support
per month, plus VAT.
- Updates for core, plugins and themes – checked, not installed blindly
- regular malware check
- Ongoing comparison with newly reported vulnerabilities
- Malware removal included free of charge during the support period
The complete fine print:
- All prices are plus 19 % VAT.
- Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
- Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
- The time starts when I have received all the necessary access credentials – not from your first message.
- I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.
Questions from Wuppertal
Our site has been running unchanged for six years. What does that mean for the cleanup?
It primarily means that a series of updates is due after the cleanup, and they cannot be installed without checking. I do this in stages and test after each step instead of updating everything at once.
Do we have to sign up for ongoing support afterwards?
No, this is an optional offer. If you would like to keep an eye on the updates yourself, I will be happy to tell you what to look out for.
What does the cleanup cost?
The check costs 50 € net and is fully credited if cleanup follows. The cleanup itself costs 280 € net at a fixed price. Jobs processed at the weekend incur a one-off additional charge of 100 €.
Does my site need to go offline during this?
As a rule, no. The work is carried out at file level, and the site remains accessible. Only if a step requires a brief interruption will I coordinate the timing with you beforehand.
An infection gets more expensive every day
Whether your site is in Wuppertal, the surrounding area or somewhere else makes no difference to the work. The work is carried out via server access, and that is equally accessible from anywhere.
Based in Schleswig, serving customers nationwide · Also for: WordPress help in Düsseldorf · WordPress help in Bochum · WordPress help in Cologne · WordPress emergency help
Prefer a quick chat
The longer an infection remains undetected, the greater the damage usually becomes. Attackers create additional access points, manipulated pages may be marked as unsafe by Google, and domains can end up on spam blacklists. Even after the technical cleanup, it can take time for such warnings to disappear. That's why it's worth checking early whether an infection is actually present. In a short phone call, it is usually possible to assess what has happened and which next steps make sense.
- Malware scan with written findings50 €
- Fixed-price cleanup, scan included280 €
- Ongoing support, monthlyfrom 65 €
All prices plus VAT · Response within 4 hours, Monday to Friday from 8 a.m. to 8 p.m.