Woran erkennen Sie ein manipuliertes Premium-Theme?

Wenn ein offizielles Paket verfügbar ist, vergleiche ich die Dateien direkt. Zusätzlich prüfe ich unter anderem verschleierten Code, unerwartete externe Verbindungen und Funktionen zum Nachladen weiterer Dateien.

Wir haben ein Theme aus einer freien Quelle. Müssen wir es ersetzen?

Zuerst prüfe ich Quelle, Lizenzstatus und Dateiintegrität. Falls sich die Vertrauenswürdigkeit des Pakets technisch kaum belegen lässt, empfehle ich eine offizielle Version oder eine gepflegte Alternative.

Was geschieht, wenn die Prüfung keinen Befall feststellt?

Sie erhalten einen schriftlichen Prüfbericht mit dem Ergebnis und weiteren technisch relevanten Feststellungen. In diesem Fall bleibt es bei den Kosten von 50 € netto.

Was kostet die Bereinigung?

Die Prüfung kostet 50 € netto und wird bei einer anschließenden Bereinigung vollständig angerechnet. Die Bereinigung einer üblichen WordPress-Einzelinstallation kostet 280 € netto. Bei mehreren Installationen oder besonderer technischer Komplexität nenne ich den Preis nach einer kurzen Sichtung und vor Beginn der Arbeiten. Für Aufträge am Wochenende fällt einmalig eine zusätzliche Pauschale von 100 € an.

Technical WordPress help

Has your WordPress site been hacked? Help in Leipzig

Unknown administrator accounts, new files or suspicious mail delivery may indicate a security incident. I investigate the technical scope and document the necessary measures.

Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Leipzig

Themes and plugins should come from traceable sources and remain unchanged so they can be compared with the manufacturer’s files. During the analysis, I therefore check not only the software version but also the origin and integrity of the installed components. Official packages can be reliably compared. For custom or otherwise sourced code, I examine suspicious functions, obfuscated sections and external connections. Untrusted components are replaced or specifically secured after consultation.

Technical inspection and cleanup

The technical cleanup for customers in Leipzig is carried out via remote access. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Check components for integrity

Themes and plugins are compared with available original sources. Custom code is examined for suspicious changes and external connections.

Response within four hours

Monday to Friday between 8 a.m. and 8 p.m., I will get back to you within four hours. Technical work can begin as soon as all required access details are available.

Written technical findings report

You will receive a summary of the identified findings, the measures carried out and the technically reconstructable sequence of events. The report supports further coordination with internal departments, your insurer or the supervisory authority.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

All prices are plus 19 % VAT.
For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
The restoration period begins as soon as all required access credentials are available.
I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Leipzig

How can you tell if a premium theme has been tampered with?

If an official package is available, I compare the files directly. I also check for obfuscated code, unexpected external connections and functions for downloading additional files, among other things.

We have a theme from a free source. Do we need to replace it?

First, I check the source, licence status and file integrity. If the technical trustworthiness of the package can hardly be verified, I recommend an official version or a well-maintained alternative.

What happens if the review finds no infection?

You will receive a written review report with the result and other technically relevant findings. In this case, the cost remains 50 € net.

What does the cleanup cost?

The check costs 50 € net and is fully credited toward subsequent cleanup. Cleanup of a standard WordPress single installation costs 280 € net. For multiple installations or particular technical complexity, I will quote the price after a brief review and before work begins. Orders placed on weekends incur a one-time additional flat fee of 100 €.

Coordinate the next steps

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Technical support is available nationwide. Further regional pages: WordPress support in Dresden · WordPress support in Berlin · WordPress support in Hanover · WordPress emergency support