Is your WordPress hacked? Help in Itzehoe
Unknown administrator accounts, new files or suspicious mail delivery may indicate a security incident. I investigate the technical scope and document the necessary measures.
WordPress security and technical support
★★★★★ 5,0 on Google
- Response within 4 hours
- Restoration within 6 hours; half price if exceeded
- Cleanup €280 net at a fixed price
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Itzehoe
If multiple websites are hosted in one hosting package, all installations and jointly used directories must be included in the examination. Malicious code can spread through areas that are jointly writable. I therefore examine the entire web space, secure the existing data and determine the required scope of the cleanup after reviewing it.
Technical inspection and cleanup
The technical cleanup is carried out for customers in Itzehoe via remote access. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress Virus and Remove WordPress Malware.
Examine the entire web space
For multiple installations in the same hosting package, I examine all associated directories and databases. Shared areas are included in the root-cause analysis.
Fixed price for the standard case
Cleaning up a typical standalone WordPress installation costs 280 € net. For multiple installations, large online shops or extensive custom developments, you will receive the price after a brief review and before work begins.
Have warning messages removed
After the cleanup, I can request a new review by Google. If the hosting provider has blocked your website, I will compile the technical findings and the measures carried out.
Services and prices
Malware scan
plus VAT · one-time
- Assessment of files, database and server configuration
- Analysis of available access logs
- Written report with documented findings
- Recommendations for the next technical steps
If you commission the cleanup afterwards, the 50 € will be fully credited.
Cleanup
plus VAT · fixed price, scan included
- Technical assessment included in the price
- Removal of the identified malicious code
- Restoration of normal operation
- Securing the identified access route and renewing relevant access credentials
- Basic hardening of the WordPress installation
- Technical report for the insurance company on request: €200 net
Ongoing support
per month, plus VAT.
- Controlled updates for WordPress, plugins and themes
- Regular checks for malicious code
- Continuous checks for newly reported vulnerabilities
- Cleanup included in the monthly fee during the support period
Further terms and conditions:
- All prices are plus 19 % VAT.
- For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
- The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
- The restoration period begins as soon as all required access credentials are available.
- I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.
Questions from Itzehoe
Does the fixed price also apply to multiple websites in one hosting package?
For a typical single installation, the cleanup costs 280 € net. For multiple installations, I first assess the scope and provide you with a binding price before starting the work.
How is it checked whether multiple installations are affected?
I examine the directories, databases, configurations and available logs of the installations in the same hosting package. The written findings specify which areas are affected and which measures were carried out.
How does collaboration work remotely?
To carry out the work, I need a SFTP or SSH access, a database access and an administrator account in WordPress. After the initial review, I will explain the findings and the next steps by phone or in writing.
Can a WordPress website become infected again?
The vulnerability identified during the analysis is closed and affected access credentials are renewed. New security vulnerabilities may arise later. Ongoing support from 65 € net per month includes checked updates, monitoring and cleanup in an emergency.
Coordinate the next steps
The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.
Technical support is available throughout Germany. Further regional pages: WordPress Help in Heide · WordPress Help in Neumünster · WordPress Help in Hamburg · WordPress Emergency Help
Clarify suspected malicious code
During the free initial consultation, you describe the irregularities observed and the available access credentials. I will explain whether the technical review for €50 net makes sense as a first step or whether the cleanup can begin directly.
- Technical assessment with written report€50
- Cleanup of a standard single installation€280
- Ongoing support per monthfrom €65
All prices excl. 19% VAT · Response within 4 hours, Mondays to Fridays from 8 a.m. to 8 p.m.