WordPress security incident

Is your website redirecting visitors to external pages? Help in Hanover

Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
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Report an emergency

I will get back to you within 4 hours.

WordPress websites in Hanover

For time-sensitive registrations, publications or events, a clear sequence is important. I therefore record all functions with fixed deadlines and their technical dependencies at the outset. After securing the system, these areas are prioritised during restoration and functional testing. I then complete the full malware scan, close the access route and document the changes made.

Have your website checked – 50 €

Cleanup services

Technical cleanup for customers in Hanover is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Prioritise time-sensitive functions

Registrations and content with fixed publication dates are recorded at the outset and considered first during restoration and functional testing.

Renew access credentials and security keys

At the end, the affected passwords, user accounts and WordPress security keys are renewed in consultation with you. Unnecessary accounts are removed after approval.

Backup before work begins

Before the first intervention, I back up the files and database in their current state. The backup enables controlled restoration and preserves the initial state for technical documentation.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Hanover

We have an event coming up. Can you take that into account?

Yes. Tell me the date and the functions required for it during the initial consultation. I will plan the sequence of restoration and testing accordingly.

Malware cleanup generally has little effect on the available server performance. If high utilisation is expected, I can also check caching and the server configuration and provide specific recommendations.

As a rule, the website remains accessible. If a step requires a brief interruption, I will coordinate the maintenance window with you in advance.

A SFTP or SSH access, a database access and an administrator account in WordPress are required. If WordPress access is blocked, server and database access are sufficient to get started. The contract holder can request missing access credentials from the hosting provider.

Request technical assessment

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress help in Bremen · WordPress help in Bielefeld · WordPress help in Hamburg · WordPress emergency help