Is your website redirecting to other sites? Help in Hamburg
Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.
WordPress security and technical support
★★★★★ 5,0 on Google
- Response within 4 hours
- Restoration within 6 hours; half price if exceeded
- Cleanup €280 net at a fixed price
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress-Websites in Hamburg
For multisite networks, multilingual websites and connected systems, the technical scope must be clearly defined before the cleanup. I record installations, domains, user accounts, interfaces and available logs. After a brief review, you will receive the price for the specific scope before work begins.
Cleanup services
The technical cleanup for customers in Hamburg is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.
Fully assess complex installations
For multisite, multiple domains or external connections, I first document the technical setup. The review covers the associated files, database areas, accounts and logs.
Investigate the cause of the incident
I check files, the database, configuration, user accounts and available logs. Identified vulnerabilities are closed and affected access credentials are renewed.
Money-back guarantee
If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.
Services and prices
Malware scan
plus VAT · one-time
- Assessment of files, database and server configuration
- Analysis of available access logs
- Written report with documented findings
- Recommendations for the next technical steps
If you commission the cleanup afterwards, the 50 € will be fully credited.
Cleanup
plus VAT · fixed price, scan included
- Technical assessment included in the price
- Removal of the identified malicious code
- Restoration of normal operation
- Securing the identified access route and renewing relevant access credentials
- Basic hardening of the WordPress installation
- Technical report for the insurance company on request: €200 net
Ongoing support
per month, plus VAT.
- Controlled updates for WordPress, plugins and themes
- Regular checks for malicious code
- Continuous checks for newly reported vulnerabilities
- Cleanup included in the monthly fee during the support period
Further terms and conditions:
- All prices are plus 19 % VAT.
- For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
- The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
- The restoration period begins as soon as all required access credentials are available.
- I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.
Fragen aus Hamburg
Can a multisite network with multiple websites be cleaned up?
Yes. I check the shared files, the relevant database areas and the individual websites in the network. Since the scope may go beyond a standard individual installation, I will quote the price after a brief review and before work begins.
Can you work with our internal IT team or existing service providers?
Yes. I coordinate access, known specifics and test cases with the technical contacts. Once completed, they receive the findings with locations, measures and recommended next steps.
How quickly will the website be cleaned up again?
Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.
Do you work with agencies and internal IT teams?
Yes. I coordinate the technical process with the responsible contacts and, upon completion, provide a report of findings with identified locations, measures and recommended next steps.
Request technical assessment
The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.
Technical support is available nationwide. Further regional pages: WordPress help in Lübeck · WordPress help in Itzehoe · WordPress help in Bremen · WordPress emergency help
Clarify suspected malicious code
During the free initial consultation, you describe the irregularities observed and the available access credentials. I will explain whether the technical review for €50 net makes sense as a first step or whether the cleanup can begin directly.
- Technical assessment with written report€50
- Cleanup of a standard single installation€280
- Ongoing support per monthfrom €65
All prices excl. 19% VAT · Response within 4 hours, Mondays to Fridays from 8 a.m. to 8 p.m.