WordPress emergency assistance for Frankfurt am Main
In Frankfurt, I work via remote access. The process is the same as with any other assignment, just without the travel.
WordPress expert from Schleswig
★★★★★ 5,0 on Google
- Response within 4 hours
- Site clean again within 6 hours – otherwise you only pay half
- €280 fixed price plus VAT
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Frankfurt am Main
Customers from Frankfurt often come from the finance and consulting sectors, where stricter internal requirements apply than elsewhere. Questions about data processing agreements, what happens to copies and the deletion of access credentials come up regularly here, and rightly so. My standard procedure covers this: copies of the installation are deleted after completion, all access credentials are renewed, and you receive a list of what could be accessed.
What you get from me
The same assurances apply to assignments from Frankfurt am Main as everywhere else: fixed price, fixed times and a money-back guarantee. Described in detail under WordPress virus removal and WordPress malware removal.
Transparent handling of data
Working copies are deleted after completion, and all access credentials are renewed. On request, with a data processing agreement beforehand.
All access credentials are renewed
At the end, all passwords and security keys are changed. Old access credentials are the most common cause of a recurrence.
Backed up before the first intervention
The files and database are copied in their infected state before anything is changed. This protects content and orders.
Transparent costs
Malware scan
plus VAT · one-time
- Complete inspection of files, database and server configuration
- Analysis of access logs
- Written report with all findings
- Strong IT compliance image
If you commission the cleanup afterwards, the 50 € will be fully credited.
Most frequently chosen
Cleanup
plus VAT · fixed price, scan included
- Everything from the scan
- Complete removal of malicious code
- Restoration of normal operation
- Closing the entry point, changing all access credentials
- Security measures
- Report for the insurance company (+200€)
✓ Money-back guaranteeIf I can't clean the site, you pay nothing.
Ongoing support
per month, plus VAT.
- Updates for core, plugins and themes – checked, not installed blindly
- regular malware check
- Ongoing comparison with newly reported vulnerabilities
- Malware removal included free of charge during the support period
The complete fine print:
- All prices are plus 19 % VAT.
- Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
- Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
- The time starts when I have received all the necessary access credentials – not from your first message.
- I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.
Questions from Frankfurt am Main
Do you enter into a data processing agreement?
Yes. As soon as I have access to an installation containing personal data, that is the proper procedure. I can use your template, or provide my own on request.
What happens to the backup you create?
It is needed for the duration of the work and then deleted. If you would like to keep a copy for your records, I will hand it over to you beforehand.
Does my site need to go offline during this?
As a rule, no. The work is carried out at file level, and the site remains accessible. Only if a step requires a brief interruption will I coordinate the timing with you beforehand.
What do you need from me?
SFTP or SSH access, database access and an administrator account in WordPress. If you are locked out, the first two are sufficient. As the account holder, you can get what you are missing from your host, and I will tell you on the phone what to ask for.
The sooner it is checked, the smaller the damage
Whether your site is in Frankfurt am Main, the surrounding area or somewhere else entirely makes no difference to the work. The work is carried out via server access, and that is equally far away from anywhere.
Based in Schleswig, serving nationwide · Also for: WordPress help in Mannheim · WordPress help in Stuttgart · WordPress help in Cologne · WordPress emergency assistance
Prefer a quick chat
The longer an infection remains undetected, the greater the damage usually becomes. Attackers create additional access points, manipulated pages may be marked as unsafe by Google, and domains can end up on spam blacklists. Even after the technical cleanup, it can take time for such warnings to disappear. That's why it's worth checking early whether an infection is actually present. In a short phone call, it is usually possible to assess what has happened and which next steps make sense.
- Malware scan with written findings50 €
- Fixed-price cleanup, scan included280 €
- Ongoing support, monthlyfrom 65 €
All prices plus VAT · Response within 4 hours, Monday to Friday from 8 a.m. to 8 p.m.