WordPress security incident

Is your website redirecting to foreign sites? Help in Frankfurt am Main

Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
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Report an emergency

I will get back to you within 4 hours.

WordPress websites in Frankfurt am Main

Access to files, the database, user accounts and logs may be required for the cleanup. Before starting, we will coordinate which systems are affected and which requirements apply to the handling of data. Working copies are retained only for processing and deleted after completion. Credentials that may have been exposed during the incident will be renewed. The final report records which areas were checked and which measures were carried out.

Have your website checked – 50 €

Cleanup services

The technical cleanup for customers in Frankfurt am Main is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Transparent handling of data

Access and working copies are limited to the required scope. After completion, working copies are deleted and affected credentials are renewed.

Renew access credentials and security keys

At the end, the affected passwords, user accounts and WordPress security keys are renewed in consultation with you. Unnecessary accounts are removed after approval.

Backup before work begins

Before the first intervention, I back up the files and database in their current state. The backup enables controlled restoration and preserves the initial state for technical documentation.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Frankfurt am Main

Do you enter into a data processing agreement?

Yes. A data processing agreement can be concluded before access is granted. I can use your template or provide my own.

The backup serves to analyse and securely restore the website during the work. After completion, my working copy will be deleted. If requested, you will receive a copy beforehand for your records.

As a rule, the website remains accessible. If a step requires a brief interruption, I will coordinate the maintenance window with you in advance.

A SFTP or SSH access, a database access and an administrator account in WordPress are required. If WordPress access is blocked, server and database access are sufficient to get started. The contract holder can request missing access credentials from the hosting provider.

Request technical assessment

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress Help in Mannheim · WordPress Help in Stuttgart · WordPress Help in Cologne · WordPress Emergency Assistance