WordPress hacked in Cologne
I support Cologne customers via remote access, with the same time frames and fixed price as in the north.
WordPress expert from Schleswig
★★★★★ 5,0 on Google
- Response within 4 hours
- Site clean again within 6 hours – otherwise you only pay half
- €280 fixed price plus VAT
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Cologne
Cologne has a dense media and agency landscape, and you can tell that from the websites. Many sites are elaborately designed, use embedded videos, extensive image galleries and custom extensions. For a cleanup, this mainly means one thing: very little can be replaced as a blanket solution. Each modified file is assessed individually so that the design remains unchanged in the end while no malicious code is left behind.
This applies to every assignment
The same commitments apply to orders from Cologne as everywhere else: fixed price, fixed time frames and a money-back guarantee. Described in detail under Remove WordPress Virus and Remove WordPress Malware.
Elaborately designed sites
With custom-built themes and extensions, each file is assessed individually so that the design and functionality remain unchanged after the cleanup.
Money back if unsuccessful
If I cannot properly clean the site or restore its original state, you will receive a full refund.
Fixed price instead of timesheets
The cleanup costs 280 € net, regardless of how long it takes. You know what will be on the invoice before commissioning the work.
Transparent costs
Malware scan
plus VAT · one-time
- Complete inspection of files, database and server configuration
- Analysis of access logs
- Written report with all findings
- Strong IT compliance image
If you commission the cleanup afterwards, the 50 € will be fully credited.
Most frequently chosen
Cleanup
plus VAT · fixed price, scan included
- Everything from the scan
- Complete removal of malicious code
- Restoration of normal operation
- Closing the entry point, changing all access credentials
- Security measures
- Report for the insurance company (+200€)
✓ Money-back guaranteeIf I can't clean the site, you pay nothing.
Ongoing support
per month, plus VAT.
- Updates for core, plugins and themes – checked, not installed blindly
- regular malware check
- Ongoing comparison with newly reported vulnerabilities
- Malware removal included free of charge during the support period
The complete fine print:
- All prices are plus 19 % VAT.
- Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
- Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
- The time starts when I have received all the necessary access credentials – not from your first message.
- I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.
Questions from Cologne
Will our layout remain identical after the cleanup?
Yes. Only components for which an official original exists are replaced. Everything custom is cleaned, not overwritten. After completion, I visually check the most important pages.
We have a staging environment. Can you work there?
For testing updates, yes; for the cleanup, only to a limited extent. The malicious code is on the production system, and that is where it must be removed. The staging environment is useful for the subsequent PHP migration.
Can the infection come back?
Not via the same route, because that route is closed. However, new vulnerabilities keep emerging. Anyone who does not want to monitor this themselves is better served by ongoing support from 65 € per month; cleanup is included in the event of an emergency.
How quickly will the site be clean again?
Within 6 hours, calculated from the moment I have all access credentials. If it takes longer, you only pay half. This commitment applies Monday to Friday from 8 to 20.
An infection gets more expensive every day
Whether your site is in Cologne, the surrounding area or somewhere else makes no difference to the process. The work is carried out via server access, and that is equally accessible from anywhere.
Based in Schleswig, serving nationwide · Also for: WordPress help in Düsseldorf · WordPress help in Bonn · WordPress help in Essen · WordPress emergency support
Prefer a quick chat
The longer an infection remains undetected, the greater the damage usually becomes. Attackers create additional access points, manipulated pages may be marked as unsafe by Google, and domains can end up on spam blacklists. Even after the technical cleanup, it can take time for such warnings to disappear. That's why it's worth checking early whether an infection is actually present. In a short phone call, it is usually possible to assess what has happened and which next steps make sense.
- Malware scan with written findings50 €
- Fixed-price cleanup, scan included280 €
- Ongoing support, monthlyfrom 65 €
All prices plus VAT · Response within 4 hours, Monday to Friday from 8 a.m. to 8 p.m.