Malicious code check

Is your WordPress inaccessible? Help in Cologne

Can you no longer access the WordPress dashboard, or does your account suddenly have fewer permissions? I check user accounts, files, the database and existing logs, restore authorized access and clarify the cause.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
Fill out the form

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Cologne

Custom themes, bespoke extensions and extensive media areas require careful examination. I compare modified standard components with the official original files. I examine custom-developed code separately and remove only the malicious components. After the cleanup, I check key pages, forms and functions in the browser so that the design and usability are preserved.

Have your website checked – 50 €

Services at a glance

The technical cleanup for customers in Cologne is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Preserve custom website

Standard components are compared with official sources. Custom code is specifically cleaned up and then checked for functionality and appearance.

Money-back guarantee

If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.

Fixed price for the standard case

Cleaning up a typical standalone WordPress installation costs 280 € net. For multiple installations, large online shops or extensive custom developments, you will receive the price after a brief review and before work begins.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Cologne

Will our layout remain intact after the cleanup?

Yes. Standard components can be cleanly replaced using official sources. For custom modifications, I specifically remove the malicious changes and then check the most important page types in the browser.

A staging environment is suitable for tests and subsequent updates. The malware must also be examined and removed on the affected production system, as the files, database and logs there reflect the actual incident.

The vulnerability identified during the analysis is closed and affected access credentials are renewed. New security vulnerabilities may arise later. Ongoing support from 65 € net per month includes checked updates, monitoring and cleanup in an emergency.

Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.

Have a WordPress incident checked

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress help in Düsseldorf · WordPress help in Bonn · WordPress help in Essen · WordPress emergency help