WordPress security incident

Is your website redirecting to external pages? Help in Mannheim

Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
Fill out the form

Report an emergency

I will get back to you within 4 hours.

WordPress-Websites in Mannheim

A complete analysis generally requires files, the database, WordPress administration and server logs. If the hosting is provided through a technical service provider or reseller, I will clarify with you at an early stage how this data can be made available. A separate time-limited access is just as possible as a secure export of the logs. The promised recovery time begins as soon as all agreed access details and data have been provided.

Have your website checked – 50 €

Cleanup services

The technical cleanup for customers in Mannheim is carried out via remote access. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress Virus and Remove WordPress Malware.

Clarify hosting access early

Required access details and logs are determined before work begins. This allows the analysis to proceed without avoidable interruptions once everything has been provided.

Renew access credentials and security keys

At the end, the affected passwords, user accounts and WordPress security keys are renewed in consultation with you. Unnecessary accounts are removed after approval.

Backup before work begins

Before the first intervention, I back up the files and database in their current state. The backup enables controlled restoration and preserves the initial state for technical documentation.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Fragen aus Mannheim

Our hosting is managed by a service provider. What do you need?

Access to the files and database is required, as well as the server logs wherever possible. The service provider can set up time-limited access or securely export the agreed data.

The deadline begins as soon as all access details and data agreed for the assignment have been provided in full. I will send you a specific checklist at the start.

As a rule, the website remains accessible. If a step requires a brief interruption, I will coordinate the maintenance window with you in advance.

A SFTP or SSH access, a database access and an administrator account in WordPress are required. If WordPress access is blocked, server and database access are sufficient to get started. The contract holder can request missing access credentials from the hosting provider.

Request technical assessment

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress Help in Karlsruhe · WordPress Help in Frankfurt am Main · WordPress Help in Stuttgart · WordPress Emergency Support