Immediate assistance for Leipzig

WordPress help in Leipzig

I assist customers in Leipzig remotely, with a response within 4 hours.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress expert from Schleswig
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Leipzig

In Leipzig, I encounter many comparatively young companies and projects, and therefore many websites that were set up quickly and pragmatically. Typical are installations with themes and extensions from changing sources, some purchased, some free, some of dubious origin. The latter is the sore spot: A premium theme obtained from an unofficial source already comes with a backdoor in a frighteningly large number of cases. I therefore always check the origin of the installed components as well.

How I work

For orders from Leipzig, the same commitments apply as everywhere else: fixed price, fixed times and a money-back guarantee. Detailed information can be found under WordPress virus removal and WordPress malware removal.

Check the origin of extensions

Themes and plugins from unofficial sources often already come with a backdoor. The origin is therefore checked as well, not just the condition.

Response in under 4 hours

You reach me directly, without a ticket system and without a waiting queue. On weekdays between 8 and 20 Uhr, I usually get back to you much faster.

Schriftlicher Befund

Sie erhalten eine Aufstellung aller Fundstellen, des Einstiegswegs und des betroffenen Zeitraums, verwendbar für Versicherung und Aufsichtsbehörde.

Transparent costs

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Most frequently chosen

Cleanup

280 €

plus VAT · fixed price, scan included

✓ Money-back guaranteeIf I can't clean the site, you pay nothing.

Ongoing support

from €65

per month, plus VAT.

The complete fine print:

  • All prices are plus 19 % VAT.
  • Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
  • Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
  • The time starts when I have received all the necessary access credentials – not from your first message.
  • I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.

Questions from Leipzig

How can you tell that a premium theme has been tampered with?

By comparing it with the manufacturer's original. Where that does not exist, by typical characteristics: obfuscated blocks of code, connections to unknown servers, functions for loading code. I check both as standard.

Not necessarily, but it should be checked. If a backdoor is found, replacing it is the more honest course, because with packages like these you can never be sure that you have found everything.

Dann erhalten Sie das schriftlich, zusammen mit einer Liste der Punkte, die mir sonst aufgefallen sind. Es bleibt bei den 50 €, und Sie wissen, dass die Ursache an anderer Stelle liegt.

The check costs 50 € net and is fully credited if cleanup follows. The cleanup itself costs 280 € net at a fixed price. Jobs processed at the weekend incur a one-off additional charge of 100 €.

A call takes five minutes

Whether your site is in Leipzig, the surrounding area or somewhere else entirely makes no difference to the handling. Work is carried out via server access, and the distance to it is the same from anywhere.