WordPress security incident

Is your website redirecting to other sites? Help in Hamburg

Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress-Websites in Hamburg

For multisite networks, multilingual websites and connected systems, the technical scope must be clearly defined before the cleanup. I record installations, domains, user accounts, interfaces and available logs. After a brief review, you will receive the price for the specific scope before work begins.

Cleanup services

The technical cleanup for customers in Hamburg is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Fully assess complex installations

For multisite, multiple domains or external connections, I first document the technical setup. The review covers the associated files, database areas, accounts and logs.

Investigate the cause of the incident

I check files, the database, configuration, user accounts and available logs. Identified vulnerabilities are closed and affected access credentials are renewed.

Money-back guarantee

If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Fragen aus Hamburg

Can a multisite network with multiple websites be cleaned up?

Yes. I check the shared files, the relevant database areas and the individual websites in the network. Since the scope may go beyond a standard individual installation, I will quote the price after a brief review and before work begins.

Yes. I coordinate access, known specifics and test cases with the technical contacts. Once completed, they receive the findings with locations, measures and recommended next steps.

Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.

Yes. I coordinate the technical process with the responsible contacts and, upon completion, provide a report of findings with identified locations, measures and recommended next steps.

Request technical assessment

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Technical support is available nationwide. Further regional pages: WordPress help in Lübeck · WordPress help in Itzehoe · WordPress help in Bremen · WordPress emergency help