Ongoing support

WordPress maintenance

WordPress, plugins and themes require regular updates and functional checks. Backups should also be monitored, and security-relevant changes should be reviewed promptly.

I provide these services as part of a monthly cancellable support plan starting at €65 net per month. Cleanup during the support period is included.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

Ongoing support services

The specific scope is tailored to the installation after the initial assessment.

Verified updates

The WordPress core, plugins and themes are updated. I then check accessibility and agreed key functions.

Cross-check against reported vulnerabilities

Installed components are regularly compared with published security advisories. If a relevant issue is found, I assess the required action.

Monitored backups

Backups are created automatically and their status is checked. Restoration tests are carried out on a random basis.

Cleanup included

If an infection is detected during the support period, technical cleanup is included without additional cleanup costs.

How support begins

1

Initial assessment

Before the contract starts, I check the software version, access credentials, backups and any apparent security issues. Any necessary work on the existing installation is agreed in advance.

2

Setup

Backups, monitoring and notifications are set up in accordance with the agreed scope of services.

3

Regular operation

I carry out updates and checks and inform you about relevant findings, changes or decisions that need to be made.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Frequently asked questions

What determines the price?

The starting price is €65 net per month for a typical business website. For online shops, multiple installations or extensive custom development, I will quote the monthly price after the initial assessment.

The support plan can be cancelled monthly.

Yes. The necessary access credentials and an initial assessment before the start of ongoing support are required.

If an existing infection is detected during the initial assessment, it will be cleaned up before support starts. I will agree the required scope with you before beginning.

Clarify the scope and price of WordPress maintenance

During the free initial consultation, we clarify the symptoms observed, the available access credentials and the sensible next step. If the cause is likely to lie outside WordPress, you will receive an appropriate assessment.

You can reach me Monday to Friday from 8 a.m. to 8 p.m. Related topics: Secure WordPress · Remove WordPress malware · Restore a WordPress website · WordPress emergency assistance