Acute WordPress incident

Does Google warn about your website? Help in Stuttgart

Google, your browser or your host is warning about harmful content. I check the WordPress installation, clean up the issue and then assist with the renewed review or reinstatement.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress-Websites in Stuttgart

Websites with customer areas, product documentation or internal downloads require an extended review in the event of a security incident. In addition to WordPress, I examine the associated directories, user accounts and access settings. Server logs and the indexing status with search engines can indicate whether protected paths were accessed or publicly indexed. The results and their limitations are documented clearly in the findings report.

Process and scope of services

The technical cleanup is carried out remotely for customers in Stuttgart. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found at Remove WordPress virus and Remove WordPress malware.

Check protected areas

Customer areas and download directories are checked for manipulation, access rights and possible public indexing.

Written technical findings report

You will receive a summary of the identified findings, the measures carried out and the technically reconstructable sequence of events. The report supports further coordination with internal departments, your insurer or the supervisory authority.

Investigate the cause of the incident

I check files, the database, configuration, user accounts and available logs. Identified vulnerabilities are closed and affected access credentials are renewed.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Fragen aus Stuttgart

How do you check access to internal documents?

Server logs can show which paths were accessed during a specific period. In addition, I check whether protected addresses have been indexed by search engines. The report distinguishes between verifiable accesses and open points.

Yes. Existing roles and access restrictions are documented and checked again after the cleanup. Affected passwords and security-relevant keys are renewed.

Yes. I coordinate the technical process with the responsible contacts and, upon completion, provide a report of findings with identified locations, measures and recommended next steps.

You will receive a written review report with the result and other technically relevant findings. In this case, the cost remains 50 € net.

Start cleaning up the website

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Technical support is available nationwide. Further regional pages: WordPress help in Karlsruhe · WordPress help in Mannheim · WordPress help in Munich · WordPress emergency help