Kann eine individuell entwickelte Website auch ohne technische Dokumentation bereinigt werden?

Ja. Vorhandene Dokumentation erleichtert die Einordnung, ist für die technische Prüfung jedoch keine Voraussetzung. Benötigt werden die Zugänge zu Server, Datenbank und WordPress sowie Hinweise auf bekannte Sonderfunktionen.

Arbeiten Sie bei der Bereinigung mit Agenturen oder internen Entwicklern zusammen?

Ja. Technische Ansprechpartner können vorhandene Besonderheiten erläutern und Testfälle bereitstellen. Nach Abschluss erhalten sie den Befund mit Fundstellen, vorgenommenen Änderungen und empfohlenen Folgemaßnahmen.

Wie schnell ist die Website wieder bereinigt?

Die Wiederherstellung erfolgt innerhalb von sechs Stunden ab dem Zeitpunkt, an dem alle erforderlichen Zugänge vorliegen. Diese Zusage gilt montags bis freitags zwischen 8 und 20 Uhr. Dauert die Bearbeitung länger, zahlen Sie die Hälfte.

Arbeiten Sie mit Agenturen und internen IT-Teams zusammen?

Ja. Ich stimme den technischen Ablauf mit den zuständigen Ansprechpartnern ab und übergebe nach Abschluss einen Befund mit Fundstellen, Maßnahmen und empfohlenen Folgeschritten.

WordPress security incident

Is your website redirecting to other pages? Help in Kiel

Your website redirects visitors to external pages or displays content that you did not publish. I secure the current state, remove detected manipulations and secure the identified access route.

Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress Websites in Kiel

Custom-developed themes and plugins must be retained during cleanup while also being securely reviewed. Standard files can be compared with the official versions. For custom code, I examine the changes specifically and secure the installation before the first intervention. This ensures that required functions are preserved and suspicious changes are documented in a traceable manner.

Cleanup services

The technical cleanup is carried out for customers in Kiel via remote access. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Review custom code specifically

Custom themes, plugins and modifications are examined separately from the WordPress standard files. Before making changes, I back up the files and database so that the original state is preserved.

Investigate the cause of the incident

I check files, the database, configuration, user accounts and available logs. Identified vulnerabilities are closed and affected access credentials are renewed.

Money-back guarantee

If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.

Services and prices

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

Further terms and conditions:

All prices are plus 19 % VAT.
For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
The restoration period begins as soon as all required access credentials are available.
I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Kiel

Can a custom-developed website also be cleaned up without technical documentation?

Yes. Existing documentation makes the assessment easier, but is not a prerequisite for the technical review. Access credentials to the server, database and WordPress are required, as well as information about known custom functions.

Do you work with agencies or in-house developers during the cleanup?

Yes. Technical contacts can explain existing specifics and provide test cases. Upon completion, they receive the findings with locations, changes made and recommended follow-up measures.

How quickly will the website be cleaned up again?

Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.

Do you work with agencies and internal IT teams?

Yes. I coordinate the technical process with the responsible contacts and, upon completion, provide a report of findings with identified locations, measures and recommended next steps.

Request technical assessment

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Technical support is available nationwide. Further regional pages: WordPress help in Eckernförde · WordPress help in Rendsburg · WordPress help in Neumünster · WordPress emergency help