WordPress hacked in Dortmund
I support customers in Dortmund remotely, at a fixed price and with the same promised timeframes.
WordPress expert from Schleswig
★★★★★ 5,0 on Google
- Response within 4 hours
- Site clean again within 6 hours – otherwise you only pay half
- €280 fixed price plus VAT
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Dortmund
In the eastern Ruhr area, trades, retail and associations are the most frequent clients. It is striking how many websites here were built by an acquaintance or a former employee and then no longer really belong to anyone. Without a clearly responsible person, updates are not carried out, and no one notices when something happens. With such jobs, I first clarify responsibility: Who is the contract holder, who has access, and who will receive the notifications in future.
This applies to every assignment
For jobs from Dortmund, the same commitments apply as everywhere else: fixed price, fixed timeframes and a money-back guarantee. Described in detail under WordPress virus removal and WordPress malware removal.
Websites without a clearly responsible person
At the outset, it is clarified who the contract holder is and who has access. Without this clarification, updates remain undone even after the cleanup.
Backed up before the first intervention
The files and database are copied in their infected state before anything is changed. This protects content and orders.
Response in under 4 hours
You reach me directly, without a ticket system and without a waiting queue. On weekdays between 8 and 20 Uhr, I usually get back to you much faster.
Transparent costs
Malware scan
plus VAT · one-time
- Complete inspection of files, database and server configuration
- Analysis of access logs
- Written report with all findings
- Strong IT compliance image
If you commission the cleanup afterwards, the 50 € will be fully credited.
Most frequently chosen
Cleanup
plus VAT · fixed price, scan included
- Everything from the scan
- Complete removal of malicious code
- Restoration of normal operation
- Closing the entry point, changing all access credentials
- Security measures
- Report for the insurance company (+200€)
✓ Money-back guaranteeIf I can't clean the site, you pay nothing.
Ongoing support
per month, plus VAT.
- Updates for core, plugins and themes – checked, not installed blindly
- regular malware check
- Ongoing comparison with newly reported vulnerabilities
- Malware removal included free of charge during the support period
The complete fine print:
- All prices are plus 19 % VAT.
- Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
- Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
- The time starts when I have received all the necessary access credentials – not from your first message.
- I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.
Questions from Dortmund
No one at our organization feels responsible for the website. Is that an obstacle?
No, but it should be different afterward. To commission the work, I need a person who is authorized to make decisions, and for access, the hosting contract holder. I can take care of everything else.
Is ongoing support worthwhile for a small association?
Often yes, because an emergency at 280 € costs more than four months of support. For associations, it is usually possible to find something within budget based on the scope.
What does the cleanup cost?
The check costs 50 € net and is fully credited if cleanup follows. The cleanup itself costs 280 € net at a fixed price. Jobs processed at the weekend incur a one-off additional charge of 100 €.
Does my site need to go offline during this?
As a rule, no. The work is carried out at file level, and the site remains accessible. Only if a step requires a brief interruption will I coordinate the timing with you beforehand.
An infection gets more expensive every day
Whether your website is in Dortmund, the surrounding area or somewhere else makes no difference to the work. It is carried out via server access, which is equally accessible from anywhere.
Based in Schleswig, working nationwide · Also for: WordPress help in Essen · WordPress help in Bochum · WordPress help in Düsseldorf · WordPress emergency help
Prefer a quick chat
The longer an infection remains undetected, the greater the damage usually becomes. Attackers create additional access points, manipulated pages may be marked as unsafe by Google, and domains can end up on spam blacklists. Even after the technical cleanup, it can take time for such warnings to disappear. That's why it's worth checking early whether an infection is actually present. In a short phone call, it is usually possible to assess what has happened and which next steps make sense.
- Malware scan with written findings50 €
- Fixed-price cleanup, scan included280 €
- Ongoing support, monthlyfrom 65 €
All prices plus VAT · Response within 4 hours, Monday to Friday from 8 a.m. to 8 p.m.