Kommen Sie in Schleswig auch vorbei?

Ja. Innerhalb von Schleswig ist ein Termin vor Ort ohne Aufpreis möglich, wenn es Ihnen lieber ist als die Fernwartung. Die eigentliche Arbeit läuft anschließend trotzdem über den Serverzugang, weil sich Schadcode nicht am Bildschirm eines Bürorechners finden lässt.

Betreuen Sie auch Vereine aus der Region?

Ja, ein spürbarer Teil der Seiten, die ich betreue, gehört Vereinen aus dem Kreis Schleswig-Flensburg. Für Vereine ohne festes Budget lässt sich beim Betreuungsumfang meist etwas finden, das passt.

Wie läuft die Zusammenarbeit aus der Ferne ab?

Sie geben mir SFTP oder SSH, einen Datenbankzugang und ein Administrator-Konto. Ich arbeite darüber und melde mich telefonisch, sobald ich weiß, was vorliegt. Ein persönlicher Termin ist für die Bereinigung nicht nötig, weil die Arbeit ohnehin auf dem Server stattfindet.

Kann der Befall zurückkommen?

Über denselben Weg nicht, weil dieser geschlossen wird. Neue Lücken entstehen allerdings laufend. Wer das nicht selbst verfolgen möchte, ist mit der laufenden Betreuung ab 65 € im Monat besser aufgehoben; dort ist die Bereinigung im Ernstfall enthalten.

Immediate help for Schleswig

WordPress help in Schleswig

I am based in Schleswig myself. If your website is managed here, an on-site appointment is a matter of minutes rather than days.

Elias Arndt

WordPress expert from Schleswig
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Schleswig

Schleswig is small enough that people know each other, and large enough that many websites operate here: trades businesses, law firms, associations, practices, restaurants along the Schlei. Most of them run on WordPress, often set up once years ago and barely touched since. These are exactly the installations that are the first to stand out when a new security vulnerability emerges. For customers from Schleswig, I offer to go through the access credentials in person instead of sending them by email.

How I work

For orders from Schleswig, the same commitments apply as everywhere: fixed price, fixed times and a money-back guarantee. Described in detail under Remove WordPress virus and Remove WordPress malware.

In person instead of remote access

If you prefer, we can inspect the installation together instead of me opening it alone via remote access. For businesses that are reluctant to send their access credentials, this is often the more comfortable option.

Fixed price instead of timesheets

The cleanup costs 280 € net, regardless of how long it takes. You know what will be on the invoice before commissioning the work.

All-clear from Google and the host

On request, I apply for a new review with Google and provide the host with the proof it requires to restore access.

Transparent costs

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Most frequently chosen

Cleanup

280 €

plus VAT · fixed price, scan included

✓ Money-back guaranteeIf I can't clean the site, you pay nothing.

Ongoing support

from €65

per month, plus VAT.

The complete fine print:

All prices are plus 19 % VAT.
Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
The time starts when I have received all the necessary access credentials – not from your first message.
I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.

Questions from Schleswig

Do you also come out to Schleswig?

Yes. Within Schleswig, an on-site appointment is possible at no extra charge if you prefer it to remote support. The actual work will still be carried out via server access afterward, because malicious code cannot be found by looking at an office computer screen.

Do you also support associations from the region?

Yes, a significant proportion of the sites I look after belong to associations from the Schleswig-Flensburg district. For associations without a fixed budget, it is usually possible to find a scope of support that works.

How does remote collaboration work?

You provide me with SFTP or SSH, database access and an administrator account. I work through them and call you as soon as I know what is going on. An in-person appointment is not necessary for the cleanup because the work takes place on the server anyway.

Can the infection come back?

Not via the same route, because that route is closed. However, new vulnerabilities keep emerging. Anyone who does not want to monitor this themselves is better served by ongoing support from 65 € per month; cleanup is included in the event of an emergency.

A call takes five minutes

Whether your site is in Schleswig, the surrounding area or somewhere else entirely makes no difference to the way it is handled. The work is done via server access, and that is equally accessible from anywhere.

Based in Schleswig, operating nationwide · Also for: WordPress help in Flensburg · WordPress help in Rendsburg · WordPress help in Eckernförde · WordPress emergency help