Stop mail delivery

WordPress sends spam

Bounce messages for unknown emails, warnings from the host or rejected business emails may indicate abusive mail delivery. Resolving this requires identifying the triggering script and other access paths.

I stop the identified mail delivery, clean up the WordPress installation and assist with the necessary requests for removal from blocklists. The cleanup costs 280 € net at a fixed price.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
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Report an emergency

I will get back to you within 4 hours.

Possible signs of mail abuse

The following symptoms may also have other causes. Mail and server logs show whether the sending is triggered by the website.

Bounces for unknown emails

Your inbox contains bounce messages for emails that you cannot associate with your own sending.

Your own emails are rejected

Receiving servers reject messages or classify them as spam. The error message may contain the name of a blocklist used.

Warning from the host

The provider reports unusual mail volume, restricts sending or requests a technical review.

Increased server load

Extensive sending can cause additional server load. Load figures alone do not prove mail abuse.

How unwanted sending is handled

1

Determine the sending path

I analyse the available mail and server logs and assign the messages to the triggering script or account.

2

Clean up installation

Detected sending scripts, malware and unauthorised access are removed. The identified access path is closed.

3

Renew access credentials

Affected passwords, keys and WordPress access credentials are changed. I then check whether further unwanted messages are being sent.

4

Process blocklists

Once the cleanup has been completed, the prescribed delisting procedures are initiated for relevant blocklists.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Frequently asked questions

How long does an entry remain on a blocklist?

The procedure depends on the respective operator. Some entries expire after a period without suspicious activity, while others require an application. A fixed processing time therefore cannot be promised.

This depends on the affected domain, IP address and blocklist. Following the technical review, a suitable interim route for business emails can be agreed; setting it up is a separate service.

Available access, file and mail logs are compared chronologically. This may indicate a vulnerable component or compromised access credentials.

The complete cleanup costs 280 € net at a fixed price. A preliminary assessment costs 50 € net and is credited towards a subsequent cleanup.

Stop spam sending and have the cause cleaned up

During the free initial consultation, we clarify the symptoms observed, the available access credentials and the sensible next step. If the cause is likely to lie outside WordPress, you will receive an appropriate assessment.

Call now: 0157 57244734
Emergency form

You can reach me Monday to Friday from 8 a.m. to 8 p.m. Related topics: The host has blocked your website · WordPress hacked – what to do now · Remove malware from WordPress · Secure WordPress