Acute WordPress incident

Is Google warning about your website? Help in Nürnberg

Google, your browser or your host is warning about harmful content. I check the WordPress installation, clean up the issue and then assist with the renewed review or reinstatement.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress security and technical support
★★★★★ 5,0 on Google

  • Response within 4 hours
  • Restoration within 6 hours; half price if exceeded
  • Cleanup €280 net at a fixed price
  • Money-back guarantee
0157 57244734
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Report an emergency

I will get back to you within 4 hours.

WordPress websites in Nuremberg

Large media libraries and download areas often contain many thousands of files. In the event of a security incident, this entire inventory must also be checked, as executable files or manipulated content may be hidden among images and documents. I automatically examine the upload directory by file type, content and suspicious changes. Found files are assessed individually, cleaned up or removed after approval. Regular images, PDFs and downloads are retained.

Have your website checked – 50 €

Process and scope of services

The technical cleanup for customers in Nürnberg is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.

Check the media library completely

Even large upload directories are automatically searched for executable code, unusual file types and suspicious changes.

Written technical findings report

You will receive a summary of the identified findings, the measures carried out and the technically reconstructable sequence of events. The report supports further coordination with internal departments, your insurer or the supervisory authority.

Investigate the cause of the incident

I check files, the database, configuration, user accounts and available logs. Identified vulnerabilities are closed and affected access credentials are renewed.

Services and prices

Malware scan

50 €

plus VAT · one-time

  • Assessment of files, database and server configuration
  • Analysis of available access logs
  • Written report with documented findings
  • Recommendations for the next technical steps

If you commission the cleanup afterwards, the 50 € will be fully credited.

Fixed price

Cleanup

280 €

plus VAT · fixed price, scan included

  • Technical assessment included in the price
  • Removal of the identified malicious code
  • Restoration of normal operation
  • Securing the identified access route and renewing relevant access credentials
  • Basic hardening of the WordPress installation
  • Technical report for the insurance company on request: €200 net
Money-back guarantee: If the cleanup or restoration is unsuccessful, the cleanup fee paid will be refunded.

Ongoing support

from €65

per month, plus VAT.

  • Controlled updates for WordPress, plugins and themes
  • Regular checks for malicious code
  • Continuous checks for newly reported vulnerabilities
  • Cleanup included in the monthly fee during the support period

Further terms and conditions:

  • All prices are plus 19 % VAT.
  • For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
  • The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
  • The restoration period begins as soon as all required access credentials are available.
  • I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.

Questions from Nuremberg

We have tens of thousands of files in the media library. Does that take longer?

The check is largely automated according to file type and content. The scope is assessed before work begins. As a rule, the promised restoration within 6 hours remains in place.

Yes. Attackers can place executable files in upload directories or use misleading file extensions. I check the actual content and executability of the files.

Yes. I coordinate the technical process with the responsible contacts and, upon completion, provide a report of findings with identified locations, measures and recommended next steps.

You will receive a written review report with the result and other technically relevant findings. In this case, the cost remains 50 € net.

Start cleaning up the website

The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.

Call now: 0157 57244734
Emergency form

Technical support is available nationwide. Further regional pages: WordPress help in München · WordPress help in Leipzig · WordPress help in Stuttgart · WordPress emergency help