Emergency help for Munich

WordPress help in Munich

From Schleswig to Munich, it is around 900 kilometres; that makes no difference to the work. The cleanup begins as soon as the access credentials are available.

Elias Arndt, WordPress expert from Schleswig
Elias Arndt

WordPress expert from Schleswig
★★★★★ 5,0 on Google

Report an emergency

I will get back to you within 4 hours.

WordPress websites in Munich

In Munich, downtime costs per hour are on average higher than elsewhere, and that changes the priorities. Customers here ask less often about the price and more often when the site will be running again and whether there is reliable documentation. You get both: restoration within 6 hours of all access credentials becoming available and a written report that can also withstand an internal audit or an insurance review.

How I work

The same commitments apply to jobs from Munich as everywhere else: fixed price, fixed timelines and a money-back guarantee. Described in detail under Remove WordPress virus and Remove WordPress malware.

Documentation for audits and insurance

You will receive a written report with the locations of the findings, the entry point and the timeframe. On request, also as a damage report for the insurance company.

Response in under 4 hours

You reach me directly, without a ticket system and without a waiting queue. On weekdays between 8 and 20 Uhr, I usually get back to you much faster.

Schriftlicher Befund

Sie erhalten eine Aufstellung aller Fundstellen, des Einstiegswegs und des betroffenen Zeitraums, verwendbar für Versicherung und Aufsichtsbehörde.

Transparent costs

Malware scan

50 €

plus VAT · one-time

If you commission the cleanup afterwards, the 50 € will be fully credited.

Most frequently chosen

Cleanup

280 €

plus VAT · fixed price, scan included

✓ Money-back guaranteeIf I can't clean the site, you pay nothing.

Ongoing support

from €65

per month, plus VAT.

The complete fine print:

  • All prices are plus 19 % VAT.
  • Orders processed on Saturdays, Sundays or public holidays cost an additional one-time 100 € weekend surcharge.
  • Response and recovery times apply Monday to Friday from 8 a.m. to 8 p.m. Outside these hours, I will respond as quickly as I can, but without a guarantee.
  • The time starts when I have received all the necessary access credentials – not from your first message.
  • I discuss special cases such as multiple sites in one installation, WooCommerce with ongoing orders or multisite with you beforehand and tell you the price before I start.

Questions from Munich

Do you need a contract for the collaboration?

For a one-time cleanup, a written commission by email is sufficient. I will sign a confidentiality agreement or a data processing agreement in advance if you require one.

I will get back to you within 4 hours. If the access credentials are available at that point, I will start immediately afterwards. The 6-hour restoration commitment starts from that moment.

Dann erhalten Sie das schriftlich, zusammen mit einer Liste der Punkte, die mir sonst aufgefallen sind. Es bleibt bei den 50 €, und Sie wissen, dass die Ursache an anderer Stelle liegt.

The check costs 50 € net and is fully credited if cleanup follows. The cleanup itself costs 280 € net at a fixed price. Jobs processed at the weekend incur a one-off additional charge of 100 €.

A call takes five minutes

Whether your site is in Munich, the surrounding area or somewhere else entirely makes no difference to the work. The work is carried out via server access, and that is equally far away from anywhere.

Based in Schleswig, serving customers nationwide · Also for: WordPress help in Nuremberg · WordPress help in Stuttgart · WordPress help in Frankfurt am Main · WordPress emergency help