Is your WordPress inaccessible? Help in Eckernförde
Can you no longer access the WordPress dashboard, or does your account suddenly have fewer permissions? I check user accounts, files, the database and existing logs, restore authorized access and clarify the cause.
WordPress security and technical support
★★★★★ 5,0 on Google
- Response within 4 hours
- Restoration within 6 hours; half price if exceeded
- Cleanup €280 net at a fixed price
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Eckernförde
For websites with multiple user and hosting accounts, an access check is part of the cleanup process. I record existing administrators, SFTP or SSH accounts, database access credentials and security keys. Together, we clarify which access credentials are still required. Permissions are then adjusted and the remaining access credentials are renewed.
Services at a glance
The technical cleanup for customers in Eckernförde is carried out via remote access. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under Remove WordPress virus and Remove WordPress malware.
Record accounts and permissions
I check the existing WordPress, hosting and server accounts. Unnecessary accounts are removed after approval, and the required access credentials are renewed.
Money-back guarantee
If the cleanup is unsuccessful or the original state cannot be restored, you will receive a full refund.
Fixed price for the standard case
Cleaning up a typical standalone WordPress installation costs 280 € net. For multiple installations, large online shops or extensive custom developments, you will receive the price after a brief review and before work begins.
Services and prices
Malware scan
plus VAT · one-time
- Assessment of files, database and server configuration
- Analysis of available access logs
- Written report with documented findings
- Recommendations for the next technical steps
If you commission the cleanup afterwards, the 50 € will be fully credited.
Cleanup
plus VAT · fixed price, scan included
- Technical assessment included in the price
- Removal of the identified malicious code
- Restoration of normal operation
- Securing the identified access route and renewing relevant access credentials
- Basic hardening of the WordPress installation
- Technical report for the insurance company on request: €200 net
Ongoing support
per month, plus VAT.
- Controlled updates for WordPress, plugins and themes
- Regular checks for malicious code
- Continuous checks for newly reported vulnerabilities
- Cleanup included in the monthly fee during the support period
Further terms and conditions:
- All prices are plus 19 % VAT.
- For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
- The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
- The restoration period begins as soon as all required access credentials are available.
- I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.
Questions from Eckernförde
Can you determine which access credentials for the website exist?
I can record the accounts visible in WordPress, the hosting account and on the server. For accounts outside these systems, it may be necessary to contact the contract holder or hosting provider.
What costs are involved in checking and cleaning up an association website?
The technical check costs 50 € net and is fully credited towards subsequent cleanup. For a standard WordPress installation, the cleanup costs 280 € net. For multiple or particularly extensive installations, I will provide the price after reviewing them and before starting the work.
Can a WordPress website become infected again?
The vulnerability identified during the analysis is closed and affected access credentials are renewed. New security vulnerabilities may arise later. Ongoing support from 65 € net per month includes checked updates, monitoring and cleanup in an emergency.
How quickly will the website be cleaned up again?
Restoration takes place within six hours from the time all required access credentials are available. This commitment applies Monday to Friday between 8 a.m. and 8 p.m. If processing takes longer, you pay half.
Have a WordPress incident checked
The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.
Technical support is available nationwide. Further regional pages: WordPress help in Schleswig · WordPress help in Kiel · WordPress help in Rendsburg · WordPress emergency help
Clarify suspected malicious code
During the free initial consultation, you describe the irregularities observed and the available access credentials. I will explain whether the technical review for €50 net makes sense as a first step or whether the cleanup can begin directly.
- Technical assessment with written report€50
- Cleanup of a standard single installation€280
- Ongoing support per monthfrom €65
All prices excl. 19% VAT · Response within 4 hours, Mondays to Fridays from 8 a.m. to 8 p.m.