Is your WordPress site unreachable? Help in Flensburg
Can you no longer access the WordPress dashboard, or does your account suddenly have fewer permissions? I check user accounts, files, the database and existing logs, restore authorized access and clarify the cause.
WordPress security and technical support
★★★★★ 5,0 on Google
- Response within 4 hours
- Restoration within 6 hours; half price if exceeded
- Cleanup €280 net at a fixed price
- Money-back guarantee
Report an emergency
I will get back to you within 4 hours.
WordPress websites in Flensburg
Multilingual websites require the complete technical structure to be taken into account. Depending on the system, the language versions may be located in a shared installation, a multisite network or separate installations. I check all associated directories, database tables, extensions and domains so that the findings cover the entire website.
Services at a glance
Technical cleanup for customers in Flensburg is carried out remotely. You will receive a clearly defined scope of services and transparent terms in advance. Further information can be found under WordPress virus removal and WordPress malware removal.
Include all language versions
At the beginning, I determine how the language versions are technically implemented. I then check all associated installations, extensions and database areas.
Backup before work begins
Before the first intervention, I back up the files and database in their current state. The backup enables controlled restoration and preserves the initial state for technical documentation.
Response within four hours
Monday to Friday between 8 a.m. and 8 p.m., I will get back to you within four hours. Technical work can begin as soon as all required access details are available.
Services and prices
Malware scan
plus VAT · one-time
- Assessment of files, database and server configuration
- Analysis of available access logs
- Written report with documented findings
- Recommendations for the next technical steps
If you commission the cleanup afterwards, the 50 € will be fully credited.
Cleanup
plus VAT · fixed price, scan included
- Technical assessment included in the price
- Removal of the identified malicious code
- Restoration of normal operation
- Securing the identified access route and renewing relevant access credentials
- Basic hardening of the WordPress installation
- Technical report for the insurance company on request: €200 net
Ongoing support
per month, plus VAT.
- Controlled updates for WordPress, plugins and themes
- Regular checks for malicious code
- Continuous checks for newly reported vulnerabilities
- Cleanup included in the monthly fee during the support period
Further terms and conditions:
- All prices are plus 19 % VAT.
- For work on Saturdays, Sundays or public holidays, a one-time weekend flat rate of €100 is charged.
- The agreed response and restoration times apply Monday to Friday from 8 a.m. to 8 p.m.
- The restoration period begins as soon as all required access credentials are available.
- I will clarify the effort required for multiple websites in one installation, multisite systems and WooCommerce shops with ongoing orders before starting. Additional costs will be agreed before commissioning.
Questions from Flensburg
Do you also check websites with a Danish or English language version?
Yes. I take language plugins, multisite networks and separate installations into account. For the check, I need information about which domains and language versions belong to the order.
Is an on-site appointment in Flensburg possible?
Yes, an appointment in Flensburg is possible by arrangement. The actual check and cleanup are carried out via server access and can begin as soon as all required access details are available.
What does the cleanup cost?
The check costs 50 € net and is fully credited toward subsequent cleanup. Cleanup of a standard WordPress single installation costs 280 € net. For multiple installations or particular technical complexity, I will quote the price after a brief review and before work begins. Orders placed on weekends incur a one-time additional flat fee of 100 €.
Does the website need to go offline during the cleanup?
As a rule, the website remains accessible. If a step requires a brief interruption, I will coordinate the maintenance window with you in advance.
Have a WordPress incident checked
The review and cleanup are carried out via server and database access. After your enquiry, I will clarify the symptoms, the available access credentials and the next technical steps with you.
Technical support is available nationwide. Further regional pages: WordPress help in Schleswig · WordPress help in Husum · WordPress help in Kiel · WordPress emergency assistance
Clarify suspected malicious code
During the free initial consultation, you describe the irregularities observed and the available access credentials. I will explain whether the technical review for €50 net makes sense as a first step or whether the cleanup can begin directly.
- Technical assessment with written report€50
- Cleanup of a standard single installation€280
- Ongoing support per monthfrom €65
All prices excl. 19% VAT · Response within 4 hours, Mondays to Fridays from 8 a.m. to 8 p.m.